Need to improve case management, customer satisfaction and program effectiveness?
Serving thousands of customers leads to minimal accountability, unsatisfied customers, staff and managers?
Hundreds of data tables and reports, complicated case management processes, and high staff turn-over, contributing to low performance?
Solutions
To improve performance, efficiency and accountability:
Give staff and managers intelligent tools for case management & performance tracking
Apply innovative analytics & BI software to daily management tasks
Integrate and make the most of reports and data
Be informed of critical matters anywhere, anytime and take actions to correct
How will Business Intelligence tools and software help you achieve these goals? OBIS™ BI applications help staff to be more productive, processes to be more efficient, managers to be more informed. [Read more...]
OBIS™ Applications
OBIS Performance Tracker™
Cross-reference and combine all tables to give you an entire picture on performance measures and trends.
[Read more...]
OBIS BAM Monitor™
Be informed about critical performance issues when preset conditions are violated. [Read more...]
OBIS Case Manager™ for WIA, Choices, Training, Child Care, Support Services
Combine and cross-reference all Web Reports. Staff can view summary, look up related tables, drill down to customers, and export data to Excel.
Problem cases (e.g. potential disallowed costs are flagged for action.
[Read more...]
OBIS Finance Manager™
When support services and training budgets are managed online, expenditure data is captured and linked to other budgetary data (planned budgets, board budgets etc.) for reports and analysis.
[Read more...]
Services
Custom Applications & Process Automation
With custom software development services, take advantage of low cost, open-source servers and software. Time-consuming paper-based processes can become more efficient and effective).
[Read more...]
TWIST Data Integrity & Conversion
With TWIST Ad Hoc tables (& InfoMaker or SPSS). Thereby, managers can
access and monitor staff data entry without looking at TWIST online customer by customer
compile a list of all problem cases in one shot
create new ways of investigating performance problems by proactively using Ad Hoc data. [Read more...]
Staff Training and Consulting Services
We offer extensive user training & consulting for all OBIS modules, Excel, TWIST Ad Hoc, and Intranet system installation.
[Read more...]
